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TransLoc Rider Mobile App

TransLoc Rider is used for real-time bus arrival/departures. It is a free application for iOS, Android and desktop users. The app displays as TransLoc Rider in the app store or can be found online at www.translocrider.com.

Customer Feedback

Please complete the form below to submit any Customer Feedback you may have. If you would prefer a paper from to print and complete click this link to download this Customer Comment Form.
Name
Phone
Phone Number
Email
Birth Date
Month - Day - Year

Address

Street Address
Street Address 2
City	State
Zip Code	Country

Type of Comment/Change
General Service/Expansion/Change
Compliment
Complaint
Which route is your comment about?
Red
Blue
Green
Orange
Purple
Where is the change requested?
Please specify the change location (user specific address/landmark/destination):
Why is the change or adjustment needed (Please check all that apply):
To increase ridership
To improve safety
To improve access for riders
To expand the route
To expand service hours
Bus stop not needed
Provide your recommendation/ other information that will help us resolve or respond to your request:
How would you prefer we respond to your request?
Email
Phone Call
US Mail
No Response Necessary

Fare Card Purchases &
Reduced Fare ID Cards
237 Maple Avenue
Burlington, NC 27215

General Customer Service
234 East Summit Ave
Burlington, NC 27215

Phone: (336) 222-LINK (5465)
Email: info@LinkTransit.org

Paratransit: (336) 417-5338