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We Want Your Bus Ride Perfect........Everytime!

Report an issue, or customer complaint, concern or complement -  click here.

Please don’t hesitate to contact me with any comments or suggestions. I’m here to ensure that our bus system is the best. I’m here to help.

John Andoh, Link Transit Manager
City of Burlington Department of Transportation/Link Transit Division
234 East Summit Avenue
Burlington, NC 27216
336-222-7351 Office + 336-524-3024 Cell Email

Transit operations and maintenance are provided by Transdev Services, Inc of Lombard, IL.

Reduced Fare ID Cards Processing
237 Maple Avenue
Burlington, NC 27215

General Customer Service
234 East Summit Avenue
Burlington, NC 27215

Phone: (336) 222-LINK (5465)

Paratransit Service: (336) 417-5338

Telephone Hours:  Monday - Saturday from 8 a.m. to 5 p.m. and Sunday from 1 p.m. to 4 p.m.

General Transit Feed Specification (GTFS)
GTFS Static:


  1. GTFS-rt Vehicle Positions:
  2. GTFS-rt Trip Updates:
  3. GTFS-rt Service Alerts:

Contact Us Form

  • Please complete the form below to submit any Customer Feedback you may have. If you would prefer a paper from to print and complete click this link to download this Customer Comment Form.

  • Phone Number

  • To report an issue or complaint please use the Report Issue Form.